Cromwell Auto Repair

I took my old, old car to John for repairs prior to an emissions test. He did extensive work for me, after explaining exactly what needed to be done, with pictures to illustrate the problem. He did excellent work, his prices were fair, and he even followed up with a phone call a few days later to check if everything was OK! I will gladly refer friends to you. Many thanks, John!

Highly knowledgeable regarding all things automotive & very friendly to boot. Would most definitely recommend.

I would highly recommend them, they have great princing, are very polite, sincere and helpful every time we go over.

This place is exactly what I have been looking for. John is warm, friendly, super-knowledgeable, and lets you know exactly what you need to get done. His team looks at every detail and keeps you in the loop if you have anything on the horizon to worry about. The level of customer service here is outstanding - something sorely missed in other automotive repair shops and especially dealership service shops. It's the kind of customer service that gives you peace of mind knowing that you have a comfortable place you can take your car to when needed.

John explained everything involved in what was going on with my car while I was there and what they needed to. It's always good to get a car specialist that is very knowledgeable, but also honest. Thank you!

Best place to bring your car to, everytime I go I am very satisfy by the service, price and how friendly everyone is.

John is a wonderful individual with a vast knowledge of automotive repair. His team was quick, clean and courteous! He was very upfront with what he found and did not hesitate to explain everything to me in detail. I would highly recommend taking your car into his shop. Thanks John!

Just found out this place in Cromwell. Great service, honest people. They took a good care of my car. I went there for a belt replacement. They also fixed the battery problem. Definitely a good place to bring the vehicle to service. Two months later, i brought my another car to the shop. Same great service and experience. Turned out, i needed to replace the real wheel bearing and both break pad and rotor for front wheel. It was a lot of work, but they tried their best to get the car back to me as soon as possible. Much better and more detail than the dealership. They truly treated their customer great!

Highly recommend CARS for all your mechanical problems. Great staff. Debra is fantastic. Call them now.

John, James and the whole team at CARS are trustworthy, transparent and there to help whenever needed. From service, to parts and recommendations, their approach is to treat you like family. They take the time to educate you on what they are doing, why, and there are never any surprises. If you are looking for a local, family business that you can trust - look no further. Their loyalty program is great and they have UHaul truck rentals too. Highly recommend - they have been servicing my Infiniti for over five years.