5
Complete Automotive Repair Specialists, LLC

This place is exactly what I have been looking for. John is warm, friendly, super-knowledgeable, and lets you know exactly what you need to get done. His team looks at every detail and keeps you in the loop if you have anything on the horizon to worry about. The level of customer service here is outstanding - something sorely missed in other automotive repair shops and especially dealership service shops. It's the kind of customer service that gives you peace of mind knowing that you have a comfortable place you can take your car to when needed.

Chris thank you for those kind words. Sorry it took me a couple of days to respond that does not happen often. Great customer service is what we have built our company on for nearly 30 years. And thank you for your visit today to finish the repairs on your Infinity EX35 have a nice Thanksgiving.

- Complete Automotive Repair Specialists, LLC
5
Complete Automotive Repair Specialists, LLC

John explained everything involved in what was going on with my car while I was there and what they needed to. It's always good to get a car specialist that is very knowledgeable, but also honest. Thank you!

Chris you are welcome. We work hard to give all our customers the best service and advise we can. Look forward to your next visit in the spring Don’t forget to check for the battery warranty.

- Complete Automotive Repair Specialists, LLC
5
Complete Automotive Repair Specialists, LLC

Best place to bring your car to, everytime I go I am very satisfy by the service, price and how friendly everyone is.

Thank you Chris for those nice words. Great customer service and doing the job right every time at a fair price leads to happy customers.

- Complete Automotive Repair Specialists, LLC
5
Complete Automotive Repair Specialists, LLC

John is a wonderful individual with a vast knowledge of automotive repair. His team was quick, clean and courteous! He was very upfront with what he found and did not hesitate to explain everything to me in detail. I would highly recommend taking your car into his shop. Thanks John!

Alex it was our pleasure and truest appreciate your understanding and the half day delay getting your vehicle back. Look forward to see you again in the future.

- Complete Automotive Repair Specialists, LLC
5
Complete Automotive Repair Specialists, LLC

Just found out this place in Cromwell. Great service, honest people. They took a good care of my car. I went there for a belt replacement. They also fixed the battery problem. Definitely a good place to bring the vehicle to service. Two months later, i brought my another car to the shop. Same great service and experience. Turned out, i needed to replace the real wheel bearing and both break pad and rotor for front wheel. It was a lot of work, but they tried their best to get the car back to me as soon as possible. Much better and more detail than the dealership. They truly treated their customer great!

Thank you Mr. Ding. Cars our are passion and great customer service is the right thing to do and kept us growing with great customers like look for nearly 30 years. Look forward to see you again for your vehicle needs. And Happy Thanksgiving.

- Complete Automotive Repair Specialists, LLC
5
Complete Automotive Repair Specialists, LLC

Highly recommend CARS for all your mechanical problems. Great staff. Debra is fantastic. Call them now.

Thank you Edward! Yes debbie is fantastic and I plan to keep her sorry. Hope you are happy with the repairs to your Dodge Dakota. Now make sure you use the parking brake at least a few time a month to keep the cable lubricated and free as well as to adjust the parking brake shoes. Again thank you for visiting us.

- Complete Automotive Repair Specialists, LLC
5
Complete Automotive Repair Specialists, LLC

John, James and the whole team at CARS are trustworthy, transparent and there to help whenever needed. From service, to parts and recommendations, their approach is to treat you like family. They take the time to educate you on what they are doing, why, and there are never any surprises. If you are looking for a local, family business that you can trust - look no further. Their loyalty program is great and they have UHaul truck rentals too. Highly recommend - they have been servicing my Infiniti for over five years.

Tara. Thank you for those kind words. We know how much you depend on your Infiniti FX35. That’s why we have you on Mobil 1 oil changes, that motor running like a Swiss watch at 232,000 miles. You are doing a great job taking care of it. Look forward to you next visit.

- Complete Automotive Repair Specialists, LLC
5
Complete Automotive Repair Specialists, LLC

John and his team were able to correct a long standing starting problem on my Ford Expedition. Twice I had a local Ford Dealer attempt to fix the problem without any success. A friend of mine recommended CARS to me and I'm glad I took his advice. John and his team of Mechanics are very knowledgeable of Ford 5.4 Engines and they were able to fix it. They also took care of my brake problem too. My wife and I are extremely pleased with their service. I'll be using them from now on for my repairs. Thanks John

Daniel, thank you so much for trusting your 2008 Ford Expedition. Yes those 5.4 engines can be a Baer with spark plug replacement. Were are happy that with all the mileage you had on those original spark plugs that our process yielded a great out come with only one plug giving us an issue. Don’t forget that the front and rear brake job have a 3year 36,000 mile limited warranty. Happy that you and your wife ara pleased with the work and cost. Look forward to seeing you in the future. And enjoy towing your camper now. Again thank you from our whole automotive family here at CARS.

- Complete Automotive Repair Specialists, LLC
5
Complete Automotive Repair Specialists, LLC

Easy to get an appointment. Quick and efficient service every time. Very pleasant staff.

5
Complete Automotive Repair Specialists, LLC

C.A.R.S. Is where I take my car for service because I always receive competent, reliable, fairly priced service. I don?t trust anyone else but John.