Cromwell Auto Repair

Quality of work is excellent. Your honesty is greatly appreciated. For example, transmission and power steering fluid scheduled to be changed per miles driven. The fluids were very clean and did not need changing. You informed us of such, and did not change them. Most shops would have changed the fluids whether they needed it or not.

I have been a customer for 26 years. The service has been outstanding. I have the utmost confidence in the advice and analysis that John has provided. He is a man of integrity and professionalism and has earned my trust along with his staff.

Wonderful service!! Everyone is super friendly and helpful!

John was really great he explained everything and gave me and my wife good and honest information concerning our car.

Work was completed quickly at a reasonable price.

I’ve gone to Cars, LLC ever since 2012 when my husband and I moved to CT. They do the best work out of anybody around town. I’ve taken my car there for standard maintenance such as oil changes and tire rotation, as well as more serious repairs. I drive an older Nissan Murano, and they have seen that car through all sorts of issues. I’ve never had a problem making an appointment with them, and they are always clear when they explain any problems with the car. The best part is the hospitality. Whenever my car needs to be at the shop for a few hours for repairs, they will drop me off at home so I don’t have to wait there, which is especially helpful with a toddler in tow. You can’t go wrong with this family-owned business.

I came in off the highway after my oil pressure gauge suddenly began fluctuating wildly while driving. John and team checked to make sure pressure was okay and decided it was a defective/busted oil pressure sensor. Replaced part and topped us up on oil and had us back on the road for $226 (205 before tax) in under an hour. Everyone was very friendly, I was offered tea and coffee and got to pet their sweet dog while I waited.

The important thing from CARS is the confidence they provide to you knowing that the repairs done are needed and that the quality of work is second to none. The knowledge base is always current and there isn't a problem they haven't seen or haven't been able to repair.

On vacation and had a check engine light started blink. Stop at lube service place that was going to charge 160 and needed my truck all day. Went to joe he check the code cleared it and checked for misfiring in 10 minutes. Said it was probably some trash in the fuel line or something minimal. Easy fix. If it breaks on this trip I will have it towed here to be fixed even from maine

I would recommend this location to anyone, they detect the real issue in your car specifically if you have an ACI problem.