Cromwell Auto Repair

Went in for an oil change. The service was great. Mechanic and customer service rep were very friendly. The work was completed quickly. Thanks C.A.R.S.

As always, whether it's my 2012 car or my mom's 1994 car both receive quality service.

Came in with messed up brakes, rotors, and calipers, other shops nearby were trying to get me to drop off my car “within two days hopefully they’d get to it, it’s a holiday.” - that was the highest reviewed place in Middletown... I gave CARS a call, had a choice to get a lift back home if needed but I wanted to stay incase any other problems arised. Place was cool and comfortable, tv and drinks. Owner was nice and totally hooked me up with a good price on everything! It’s hard to find a shop that you can be consistent with and let them know your car, and have a history. I found mine for sure, and very close by to town/home.

I have taken two vehicles to CARS in Cromwell. John and Debbie are friendly, professional, and helpful. John provides a detailed and comprehensive list of findings and helps you determine priorities and options based on cost, age and use of vehicle, and long-range plans for ownership and driving.

Very friendly, fast and knowledgeable service. I highly recommend them.

I took my old, old car to John for repairs prior to an emissions test. He did extensive work for me, after explaining exactly what needed to be done, with pictures to illustrate the problem. He did excellent work, his prices were fair, and he even followed up with a phone call a few days later to check if everything was OK! I will gladly refer friends to you. Many thanks, John!

Highly knowledgeable regarding all things automotive & very friendly to boot. Would most definitely recommend.

I would highly recommend them, they have great princing, are very polite, sincere and helpful every time we go over.

This place is exactly what I have been looking for. John is warm, friendly, super-knowledgeable, and lets you know exactly what you need to get done. His team looks at every detail and keeps you in the loop if you have anything on the horizon to worry about. The level of customer service here is outstanding - something sorely missed in other automotive repair shops and especially dealership service shops. It's the kind of customer service that gives you peace of mind knowing that you have a comfortable place you can take your car to when needed.

John explained everything involved in what was going on with my car while I was there and what they needed to. It's always good to get a car specialist that is very knowledgeable, but also honest. Thank you!