Cromwell Auto Repair

215 reviews
Call us:(860) 852-4513
AppointmentsWe're Hiring
5
Complete Automotive Repair Specialists, LLC

I have only had positive experiences here. They are very nice, helpful, and accommodating. Excellent service. Very trustworthy. Will explain car terminology in simple terms so that even if your not a mechanic you can understand what is being done and what was wrong with your vehicle.

Thank you Kristin for that. It was nice to see you and your 2014 Hyundai Elantra again yesterday. We know car repair can be expensive and more so when you don’t really know what you are paying for and worst when the problem is still there after spending a lot of money. We try to take that fear away by being transparent in what we do and why it cost what it does. Because we feel when you know the WHY it went wrong and understand the WHAT it take to correct, in easy to understand terms you can make a sound decision on the best course of action for you and your vehicle and assured that it will be fixed right the first time. Thank you again for trusting us it mean a lot.

- Complete Automotive Repair Specialists, LLC
5
Complete Automotive Repair Specialists, LLC

Thank you for the superb work you did on my car! You and your wife were so accommodating in picking me up when I did not have transportation to get to your shop; you were thorough in your diagnosis of the problems that my car was having, and were timely in fixing the problems. I also appreciated the thorough documentation of everything that was done, so that I have it for my records. You provided a very positive and personable experience and I guarantee that I will return to have you perform all recommended and routine services on my car. Thanks again, and I hope you and your family had a very Merry Christmas, and have a Happy New Year!

Gabrielle. So sorry for not thank you after our conversation last week. We really appreciate the kind words. We really work hard at being transparent with our customers and providing them with the best advice we have at our disposal. I hope you have many miles of trouble free driving now with your Chrysler 200. And look forward to see you again.

- Complete Automotive Repair Specialists, LLC
5
Complete Automotive Repair Specialists, LLC

Great job always

Thank you Anthony. Hope you have a good New Year. Always nice seeing you.

- Complete Automotive Repair Specialists, LLC
5
Complete Automotive Repair Specialists, LLC

I had an extremely positive experience with John and the entire crew at CARS. I am newer to the area and was looking for an honest, reliable maintenance and repair job for my car- I found just that at CARS. John was extremely easy to work with from start to finish and provided me with a clear, honest quote, answered all my questions and concerns, and provided fast, high quality, excellent services and repairs to my vehicle. Everyone I encountered at the shop was extremely kind and helpful. I would recommend CARS to anyone looking for high quality, honest services of all kinds. Thank you!

5
Complete Automotive Repair Specialists, LLC

I received excellent service after my car battery died. The price of the service was in line with the price quoted. I greatly appreciated the overall promptness and level of communication in diagnosing my car issue.

5
Complete Automotive Repair Specialists, LLC

Thank you for the superb work you did on my car! You and your wife were so accommodating in picking me up when I did not have transportation to get to your shop; you were thorough in your diagnosis of the problems that my car was having, and were timely in fixing the problems. I also appreciated the thorough documentation of everything that was done, so that I have it for my records. You provided a very positive and personable experience and I guarantee that I will return to have you perform all recommended and routine services on my car. Thanks again, and I hope you and your family had a very Merry Christmas, and have a Happy New Year!

5
Complete Automotive Repair Specialists, LLC

Good service great people!

Will, thank you for those nice words. It is always a great to have second generation and even third generation customers. We look forward to seeing you again. Bailey said Hi.

- Complete Automotive Repair Specialists, LLC
5
Complete Automotive Repair Specialists, LLC

John is very customer focused as well as being knowledgeable about cars

Thank you Stephen. You know we try hard to make everyone of our customer a top priority. We know, big or small job there both important to our customers. From your Honda Fit to the Fleet of commercial vans we service every one of them is just as important to us as it is to its owner. Look forward to many more years of providing that high level of customer satisfaction you expect.

- Complete Automotive Repair Specialists, LLC
5
Complete Automotive Repair Specialists, LLC

Fantastic customer service and answered all our quedtions.

5
Complete Automotive Repair Specialists, LLC

Always professional

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