Cromwell Auto Repair

5
Complete Automotive Repair Specialists, LLC

Prompt, professional and courteous. It's nice to find an local honest shop. I will definitely be back!

Bryan, thank you for that vote of confidence. We look forward to see you again. Thank you again for trusting you vehicle to us. And don't forget about you rewards points on your next visit.

- Complete Automotive Repair Specialists, LLC
5
Complete Automotive Repair Specialists, LLC

Went in for an oil change. The service was great. Mechanic and customer service rep were very friendly. The work was completed quickly. Thanks C.A.R.S.

Thank you Patrick. See you again in the summer.

- Complete Automotive Repair Specialists, LLC
5
Complete Automotive Repair Specialists, LLC

As always, whether it's my 2012 car or my mom's 1994 car both receive quality service.

Thank you Jerry. I have plenty of red tape to bandage the tail light if mom mis judges backing again. Lol. It matters to us that very vehicle is safe and sound for the road even one as old and well cared for as your moms 1994. Have a wonderful summer

- Complete Automotive Repair Specialists, LLC
5
Complete Automotive Repair Specialists, LLC

Came in with messed up brakes, rotors, and calipers, other shops nearby were trying to get me to drop off my car “within two days hopefully they’d get to it, it’s a holiday.” - that was the highest reviewed place in Middletown... I gave CARS a call, had a choice to get a lift back home if needed but I wanted to stay incase any other problems arised. Place was cool and comfortable, tv and drinks. Owner was nice and totally hooked me up with a good price on everything! It’s hard to find a shop that you can be consistent with and let them know your car, and have a history. I found mine for sure, and very close by to town/home.

Wow! Thank you Danielle. That was very nice of you. We try to be fair and accommodating to very customer that come in touch with us regardless of how big or small there problem is. And remember that our fair price came with a 3year /36,000 mile warranty to boot. Yes consistency is important. Just like baking. You have to start with the finest ingredients.

- Complete Automotive Repair Specialists, LLC
5
Complete Automotive Repair Specialists, LLC

I have taken two vehicles to CARS in Cromwell. John and Debbie are friendly, professional, and helpful. John provides a detailed and comprehensive list of findings and helps you determine priorities and options based on cost, age and use of vehicle, and long-range plans for ownership and driving.

Thank you Patricia for those kind words. We try our best to meet everyone's expectations, even older vehicles that mean a lot to their owners We look forward to many years of friendship in our automotive family. Thank you from all of us at CARS.

- Complete Automotive Repair Specialists, LLC
5
Complete Automotive Repair Specialists, LLC

Very friendly, fast and knowledgeable service. I highly recommend them.

Thank you Holly, it was a pleasure having you in yesterday. I'm happy that the issue was minor and easy to correct since your vehicle is in great shape and has such low mileage. It would have been terrible if it was a major issue. Look forward to seeing you again this winter.

- Complete Automotive Repair Specialists, LLC
5
Complete Automotive Repair Specialists, LLC

I took my old, old car to John for repairs prior to an emissions test. He did extensive work for me, after explaining exactly what needed to be done, with pictures to illustrate the problem. He did excellent work, his prices were fair, and he even followed up with a phone call a few days later to check if everything was OK! I will gladly refer friends to you. Many thanks, John!

Thank you for the review, Joel. I'm happy to hear our methods are paying off and we are grateful to have you as a customer. looking forward to working with you again.

- Complete Automotive Repair Specialists, LLC
5
Complete Automotive Repair Specialists, LLC

Highly knowledgeable regarding all things automotive & very friendly to boot. Would most definitely recommend.

Jeff thank you for those kind words. It's always fun discussing car stuff with an enthusiast like yourself although I'm an American muscle car type and you and James are into Subarus right now. But there is still hope for the two of you to see the light. I hope you have a lot of fun with your car now, just give it a little time to break in.

- Complete Automotive Repair Specialists, LLC
5
Complete Automotive Repair Specialists, LLC

I would highly recommend them, they have great princing, are very polite, sincere and helpful every time we go over.

Thank you Milliechel, doing the right thing by our customers is what’s right and has blessed us for the last 29 years.

- Complete Automotive Repair Specialists, LLC
5
Complete Automotive Repair Specialists, LLC

This place is exactly what I have been looking for. John is warm, friendly, super-knowledgeable, and lets you know exactly what you need to get done. His team looks at every detail and keeps you in the loop if you have anything on the horizon to worry about. The level of customer service here is outstanding - something sorely missed in other automotive repair shops and especially dealership service shops. It's the kind of customer service that gives you peace of mind knowing that you have a comfortable place you can take your car to when needed.

Chris thank you for those kind words. Sorry it took me a couple of days to respond that does not happen often. Great customer service is what we have built our company on for nearly 30 years. And thank you for your visit today to finish the repairs on your Infinity EX35 have a nice Thanksgiving.

- Complete Automotive Repair Specialists, LLC