Cromwell Auto Repair

I’ve been bringing both of my cars to see John at CARS for almost 20 years and I’ve been 100 percent satisfied with his work on every job. John is very knowledgeable and explains in detail what is wrong with your vehicle and how he is going to fix it. I recently had an issue with my car on a Friday night after hours and I sent John a text and he had me bring it in Saturday morning and I had my car back by noontime. Would highly recommended him for any work to be done.

We had the drain plug fall out of our Subaru Outback on the highway in Cromwell on our way from Maine to NYC. Luckily we were close to an exit and were able to get the car parked and turned off before the engine seized up. John got us right in and had the car completely checked out and had us back on the road within an hour.

I have been going to CARS for 24 years. I have a great regard for John - very professional, high integrity, quality workmanship and good advice. I appreciate the service that he has provided, and I appreciate him as a person.

I have been going there for a couple of years after a recommendation from a family member. I find them fair and honest and very competent. They always call to tell you what the problem is, what they need to do to fix it and how much it will cost. I would highly recommend them.

My recent experience was amazing. My family has been going there as well as my wife's family. The staff was so helpful and I had major repairs to my SUV. They were honest, worked, fast, and got me right back on the road. I will be going back and would recommend them to anyone

This is a great family owned business. I am so happy to have found a mechanic I feel I can trust. I found them here on google and went by the reviews. Very happy I did.

Great place to get work done. Very knowledgeable and small shop so it's more personable. They explain things to you so you can make an informed decision when it comes to your vehicle. I will never go anywhere else.

I had a wonderful experience at CAR. Johnson professionalism and attention to the fine details went above and beyond my expectations. John was very thorough in explaining everything to me. I would highly recommend John for all your automotive repair needs.

John and his staff are awesome. They were very professional, accomodating and understanding of our time constraints. Some details...we were traveling on 91N highway to get to a commitment in Massachusetts, so we were under time constraints. Surprisingly, our sunroof detached from the roof and flew off onto the highway. Luckily no one was injured. I pulled over onto the shoulder and consulted Google for the nearest repair store..."Complete Automotive Repair Specialists LLC" came up and had good reviews so I called, explained the situation, the time constraints and he was very nice, pleasant and accomodating. His shop was only 10min away, and fortunately there was no rain at that time. The shop waiting room was clean as well as the bathroom...which is a plus! John came up with a waterproof longterm solution that would get me out in an hour to meet my commitment and get me home 300 miles away.....and his bill was only $100 and change, very reasonable under the circumstances. I was impressed with his honesty and competency. During the diagnosis he explained the function of the inner parts of the slide sunroof.....I recommend John Natale and his staff for all of your auto needs. If I lived in the area, it would be where I would go. Thanks John

Brought my car here a couple times and was very happy with the service. I was shown pictures of work that was done which I really appreciated.