Cromwell Auto Repair

201 reviews
Call us:(860) 852-4513
AppointmentsWe're Hiring
5
Complete Automotive Repair Specialists, LLC

We had a great experience here. John, the owner, was very knowledgeable and explained everything in detail. He showed me pictures of my brakes which made so much easier to understand. We are definitely coming back here if our car needs a fix.

Thank you Lossa. I appreciate the kind words. All of us here make it our mission to see that our customers vehicle a cared for in the best possible way and we communicate that with our customers. And welcome to our family.

- Complete Automotive Repair Specialists, LLC
5
Complete Automotive Repair Specialists, LLC

I have been a loyal customer of CARS for many years. Not only is John and his team incredibly knowledgeable but they also are honest, kind, and professional. I never have to worry about a recommendation that is made for my car- I know it is going to be accurate and made with good intention. John works hard to accommodate my needs and I plan on being a lifelong customer.

Monica, How did I miss this. My bad, as always it is a wonderful pleasure taking care of yours and your moms vehicles for the last 15 years. Gosh where has the time gone. See you soon and thank you

- Complete Automotive Repair Specialists, LLC
5
Complete Automotive Repair Specialists, LLC

Excellent customer service, very reasonably priced!

Thank you Todd, my apology for not seeing and replying to your Review. Thank you for allowing us to take care of your vehicle. I hope that the repair we made on that crazy expensive catalytic is holding up.

- Complete Automotive Repair Specialists, LLC
5
Complete Automotive Repair Specialists, LLC

Wonderful staff and great service.John knows everything about cars.

Linda it is always a pleasure seeing you. Car repair is as much fun as going to the dentist. We gotta go or the problem will only get worst. But having trust in us and honoring that trust is very important to me and my family. Hope you Have a worry free winter.

- Complete Automotive Repair Specialists, LLC
5
Complete Automotive Repair Specialists, LLC

Excellent work and customer service. John helped me out with a flat tire - work was done efficiently. John set me up with a desk inside the office so I could do some work while I waited for the repairs.

Thank you, Karen for the review. We greatly appreciate your business.

- Complete Automotive Repair Specialists, LLC
4
Complete Automotive Repair Specialists, LLC

Knowledge and experience!

Thank You Tom, Was great having you in this week for your oil change. Have a great Fall and see you soon.

- Complete Automotive Repair Specialists, LLC
5
Complete Automotive Repair Specialists, LLC

My daughter's Scion is a brand new car at 100 thousand miles. It got a complete checkout on engine, filters, and wheel alignment. It runs smoothly and drives straight and true. Thanks you John and staff for excellent service.

You are very welcome Craig.Stop in again.

- Complete Automotive Repair Specialists, LLC
5
Complete Automotive Repair Specialists, LLC

Found out about CARS, LLC through a google search looking for a place near middletown that does transmission work. So happy I found John and his shop! He got my car in the same day (which happened to be the beginning of a holiday weekend) clearly explained my options and I didn't feel taken advantage of at all like how one might feel at a chain store. It's a great family owned and operated business and both John and his wife help you to feel at ease during what can potentially be a stressful situation. Will definitely be back with any car repair needs.

Thank you, Lauren we greatly appreciate your feedback and we look forward to working with you in the future.

- Complete Automotive Repair Specialists, LLC
5
Complete Automotive Repair Specialists, LLC

I’m so glad I brought my car to John! My catalytic converter and the pipe that connects had to be replaced. John explained everything thoroughly. He even had a car I could borrow while he did the work. John is knowledgeable, personable, and kept me updated at all times. I highly recommend CARS LLC and will definitely return for future maintenance.

Thank you Megan. We believe that being transparent in what we do makes us the best possible shop we can be for our customers, our employees and our community. We may not always be the cheapest but we will certainly go to the extreme to make our customers whole and feel that they are part of our family.

- Complete Automotive Repair Specialists, LLC
5
Complete Automotive Repair Specialists, LLC

happy with the service that I have received. Friendly, Honest and Trustworthy. Charge a fair price. Great Service.

Thank you Judy. It is always a pleasure talking with you. To think we met because of a UHaul rental you needed at our location. And now I was pleasantly surprised when you walked in to discuss your vehicles issues it was having. Hope we can provide you with many years of great service and friendship.

- Complete Automotive Repair Specialists, LLC
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