Cromwell Auto Repair

5
Complete Automotive Repair Specialists, LLC

Amazing service. Had engine issues on the highway and they got the parts and me going quickly. Glad I went here!

Mathew thank you, it was a pleasure being able to help you out with your 2009 Honda Fit especially since you were on your way to NYC. Glad the holidays and your trip back home were smooth sailing.

- Complete Automotive Repair Specialists, LLC
5
Complete Automotive Repair Specialists, LLC

(Translated by Google) Very nice place very nice guys here.I am Chinese and my English is not good, if I feel confused, John explained again and speak slowly with patience to make me understand. And my car problem solved successful and quickly.Thanks a lot.I really want to give 10 stars but just 5 stars. I will tell my friends nearby if there is any problem with the car, it is right to come here! (Original) Very nice place very nice guys here.I am Chinese and my English is not good,if I feel confused,John explained again and speak slowly with patience to make me understand. And my car problem solved successful and quickly.Thanks a lot.I really want to give 10 stars but just 5 stars. 我会告诉住附近的朋友如果车子出了任何问题,来这里就对了!

(Translated by Google) Jian, you are very welcome. For almost 30 years, we have been trying to make each client feel like they are among friends and family. Until now, most people are more like family members. Nice to meet you today and hope to meet your needs for BMW X6 service in the future Jian, you are very welcome. For nearly thirty years we have tried to make every customer feel like they are among friends and family. Most are more like family by now. It was very nice meeting you today and look forward to looking after your BMW X6 service needs in the future (Original) 健,非常歡迎您。在將近30年的時間裡,我們一直試圖使每個客戶都感覺自己像在朋友和家人中。到現在為止,大多數人更像家人。今天很高興認識您,並希望將來能滿足您對BMW X6服務的需求 Jian, you are very welcome. for nearly thirty years we have tried to make every customer feel like they are among friends and family. Most are more like family by now. It was very nice meeting you today and look forward to looking after your BMW X6 service needs in the future

- Complete Automotive Repair Specialists, LLC
5
Complete Automotive Repair Specialists, LLC

Car broke down far from home, they were able to fix it without an issue, they even had the specific part it needed. Very friendly, very helpful.

Nick, glad to have been able to help you out with your 2014 Chevy Sonic. Was an easy cooling system fix. Hope you stop in someday on your travels to visit your mom. Was a pleasure meeting you both

- Complete Automotive Repair Specialists, LLC
5
Complete Automotive Repair Specialists, LLC

Thorough, efficient and friendly

5
Complete Automotive Repair Specialists, LLC

Went in no appt. Was told car could be looked at in 2 hours exactly 2hrs later recieved call to bring it in problem was diagnosed quickly and repaired quickly as it was minor issue recommended to me a cleaning should be done as issue involved leaking oil in total probably spent about an hour there and charges were reasonable..very professional and good communication...highly recommended

5
Complete Automotive Repair Specialists, LLC

I have only had positive experiences here. They are very nice, helpful, and accommodating. Excellent service. Very trustworthy. Will explain car terminology in simple terms so that even if your not a mechanic you can understand what is being done and what was wrong with your vehicle.

Thank you Kristin for that. It was nice to see you and your 2014 Hyundai Elantra again yesterday. We know car repair can be expensive and more so when you don’t really know what you are paying for and worst when the problem is still there after spending a lot of money. We try to take that fear away by being transparent in what we do and why it cost what it does. Because we feel when you know the WHY it went wrong and understand the WHAT it take to correct, in easy to understand terms you can make a sound decision on the best course of action for you and your vehicle and assured that it will be fixed right the first time. Thank you again for trusting us it mean a lot.

- Complete Automotive Repair Specialists, LLC
5
Complete Automotive Repair Specialists, LLC

Thank you for the superb work you did on my car! You and your wife were so accommodating in picking me up when I did not have transportation to get to your shop; you were thorough in your diagnosis of the problems that my car was having, and were timely in fixing the problems. I also appreciated the thorough documentation of everything that was done, so that I have it for my records. You provided a very positive and personable experience and I guarantee that I will return to have you perform all recommended and routine services on my car. Thanks again, and I hope you and your family had a very Merry Christmas, and have a Happy New Year!

Gabrielle. So sorry for not thank you after our conversation last week. We really appreciate the kind words. We really work hard at being transparent with our customers and providing them with the best advice we have at our disposal. I hope you have many miles of trouble free driving now with your Chrysler 200. And look forward to see you again.

- Complete Automotive Repair Specialists, LLC
5
Complete Automotive Repair Specialists, LLC

Great job always

Thank you Anthony. Hope you have a good New Year. Always nice seeing you.

- Complete Automotive Repair Specialists, LLC
5
Complete Automotive Repair Specialists, LLC

I had an extremely positive experience with John and the entire crew at CARS. I am newer to the area and was looking for an honest, reliable maintenance and repair job for my car- I found just that at CARS. John was extremely easy to work with from start to finish and provided me with a clear, honest quote, answered all my questions and concerns, and provided fast, high quality, excellent services and repairs to my vehicle. Everyone I encountered at the shop was extremely kind and helpful. I would recommend CARS to anyone looking for high quality, honest services of all kinds. Thank you!

5
Complete Automotive Repair Specialists, LLC

I received excellent service after my car battery died. The price of the service was in line with the price quoted. I greatly appreciated the overall promptness and level of communication in diagnosing my car issue.