Cromwell Auto Repair

5
Complete Automotive Repair Specialists, LLC

Always professional

5
Complete Automotive Repair Specialists, LLC

Quality of work is excellent. Your honesty is greatly appreciated. For example, transmission and power steering fluid scheduled to be changed per miles driven. The fluids were very clean and did not need changing. You informed us of such, and did not change them. Most shops would have changed the fluids whether they needed it or not.

5
Complete Automotive Repair Specialists, LLC

I have been a customer for 26 years. The service has been outstanding. I have the utmost confidence in the advice and analysis that John has provided. He is a man of integrity and professionalism and has earned my trust along with his staff.

5
Complete Automotive Repair Specialists, LLC

Wonderful service!! Everyone is super friendly and helpful!

Ashley thank you for those kind words. It’s always a pleasure having you and your 2018 Nissan Murano. Hope you were pleased with the 30,000 mile service we performed. And thank you for thinking of us with your referrals.

- Complete Automotive Repair Specialists, LLC
5
Complete Automotive Repair Specialists, LLC

John was really great he explained everything and gave me and my wife good and honest information concerning our car.

Kevon, Thank you! In a time when internet referrals are just as important as word of mouth referrals, if not more so, we have to trust what others, really Strangers, have to say of a company. You took a leap of faith coming in yesterday and trust my option. Thank You for that. Being a family run business, making life long connection with our customers is more important than just a monetary one, growing our family of customers is why I started this business 30 years ago. And I hope we never let you down. It was great meeting you and your wife Renee with your 2004 Infiniti G35 and it’s Check Engine Light on. Just glad that it was only an ignition coil and plug that was bad. We look forward to seeing you both again as well as your vehicles.

- Complete Automotive Repair Specialists, LLC
5
Complete Automotive Repair Specialists, LLC

Work was completed quickly at a reasonable price.

5
Complete Automotive Repair Specialists, LLC

I’ve gone to Cars, LLC ever since 2012 when my husband and I moved to CT. They do the best work out of anybody around town. I’ve taken my car there for standard maintenance such as oil changes and tire rotation, as well as more serious repairs. I drive an older Nissan Murano, and they have seen that car through all sorts of issues. I’ve never had a problem making an appointment with them, and they are always clear when they explain any problems with the car. The best part is the hospitality. Whenever my car needs to be at the shop for a few hours for repairs, they will drop me off at home so I don’t have to wait there, which is especially helpful with a toddler in tow. You can’t go wrong with this family-owned business.

Thank you Cristina. It is and has been a real pleasure to have you in our CARSLLC family. It’s special when our customers feel at home when they come in. I look back on our first encounter and how you had me speak with your dad on the issues we found. Trust was built that we will never break and Debbie and I look forward to the day that your daughter comes in for here first appointment. So please don’t move away.

- Complete Automotive Repair Specialists, LLC
5
Complete Automotive Repair Specialists, LLC

I came in off the highway after my oil pressure gauge suddenly began fluctuating wildly while driving. John and team checked to make sure pressure was okay and decided it was a defective/busted oil pressure sensor. Replaced part and topped us up on oil and had us back on the road for $226 (205 before tax) in under an hour. Everyone was very friendly, I was offered tea and coffee and got to pet their sweet dog while I waited.

Lol. Jacqueline It’s too bad you live in NY or you could stop in as many day a week you wanted for your puppy fix. I will make sure to tell Bailey how much you will miss her. It was a pleasure taking care of you 2003 Durango. I know how stressful a break down on the road far from home can be. That’s why we make sure to give travelers hi priority. You never want to have to tell Mom you can’t make a planned visit do we. Safe travels home. And thank you.

- Complete Automotive Repair Specialists, LLC
5
Complete Automotive Repair Specialists, LLC

The important thing from CARS is the confidence they provide to you knowing that the repairs done are needed and that the quality of work is second to none. The knowledge base is always current and there isn't a problem they haven't seen or haven't been able to repair.

5
Complete Automotive Repair Specialists, LLC

On vacation and had a check engine light started blink. Stop at lube service place that was going to charge 160 and needed my truck all day. Went to joe he check the code cleared it and checked for misfiring in 10 minutes. Said it was probably some trash in the fuel line or something minimal. Easy fix. If it breaks on this trip I will have it towed here to be fixed even from maine

Bry. Thanks so much for that. I hope you all have a wonderful vacation and worry free. We see a lot of Ford pickups with the 5.4v8 here for fuel issues and bad spark plugs. Stop by on the way home and let us know how the trip went.

- Complete Automotive Repair Specialists, LLC