Customer Service focused questions! Rate Victoria on how she works :)
Are you having a good day? What's up?
Please rate our initial call - Are we asking the right questions to best serve you?
Introduction - How is the drop off? Are all your questions answered?
During the process - Are we communicating effectively?
At the end - Is everything explained? Not just the what, but the why?
After service - Did we check in, and properly deal with any issues?
Are we the only shop you use? Why?